Frequently Asked Questions
We want you to love your Ooh Baby purchase, so we offer returns and exchanges within 15 days of receiving your order. The items must be unworn, with tags attached, and in their original condition.
Please refer to our Returns & Exchanges policy for more details.
We’re here to help! You can reach our customer service team by emailing [email protected]. We strive to respond to all inquiries within 24-48 hours.
Yes! Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on our website or through the shipping carrier’s website.
To keep your Ooh Baby clothing looking its best, we recommend following the care instructions on the garment’s label. In general, we suggest machine washing in cold water with similar colors and gentle detergent. For specific care guidelines, please refer to the individual product’s care instructions.
If you have any other questions or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help make your Ooh Baby experience exceptional!