FAQ

Frequently Asked Questions

Ooh Baby is a vibrant clothing brand that specializes in colorful and eccentric fashion for individuals aged 25-40. We hand-draw or spray-paint unique stencils onto clothing items like jeans, jackets, t-shirts, and shoes, giving them a playful and artistic touch.
You can find Ooh Baby products in our store located in New York City’s Greenwich Village. Additionally, we also sell our clothing at select third-party locations, such as “Art To Ware.”
At Ooh Baby, we are committed to being carbon neutral. We practice sustainability through our upcycling initiative, where we transform old clothing into vibrant pieces of art, reducing waste and minimizing our carbon footprint. We also partner with reputable tree planting services to plant trees on behalf of our customers, offsetting our environmental impact.

We want you to love your Ooh Baby purchase, so we offer returns and exchanges within 15 days of receiving your order. The items must be unworn, with tags attached, and in their original condition.

Please refer to our Returns & Exchanges policy for more details.

We’re here to help! You can reach our customer service team by emailing [email protected]. We strive to respond to all inquiries within 24-48 hours.

Yes! Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on our website or through the shipping carrier’s website.

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay securely through PayPal for added convenience.
Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if we deliver to your location. Please note that international shipping charges and customs fees may apply.

To keep your Ooh Baby clothing looking its best, we recommend following the care instructions on the garment’s label. In general, we suggest machine washing in cold water with similar colors and gentle detergent. For specific care guidelines, please refer to the individual product’s care instructions. 

If you have any other questions or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help make your Ooh Baby experience exceptional!

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